Table of Contents

• Queues
• What is a Queue?
• Create a Queue
• Configure a Queue
• Add Members to a Queue
• Add Objects to a Queue
• View the Queue Configuration
• Delete a Queue

Queues

What is a Queue?

Queues efficiently delegate tasks or items to team members, helping manage workloads. They combine objects and views for optimal configuration.

Create a Queue

To create a queue:

1. Open Settings from the User menu.
2. Select User from the Access Control dropdown menu.
3. Click +Add New in the top header of the Queues list view to add a new Queue → Save

Configure a Queue

Add Members to a Queue

1. From the **Queues list view, select the name of the Queue you wish to configure.
2. Select +Add New Queue Member from the Queue Members table.

3. Configure the Member settings:

   Setting	Description
   User	Select the user to assign to the queue. If not present, add a user by clicking +Add New Item in the dropdown.
   Active	Checkbox to signify the member’s status in the queue.
   Round Robin	Checkbox for the queue type. Default is Round Robin, signifying a first-in-first-out assignment.

4. Click Save to save your configurations.

Add Objects to a Queue

1. From the Queues list view, select the name of the Queue you wish to configure.
2. Select +Add New Queue Object from the Queue Objects table.

3. Configure the Object settings:

   Setting	Description
   Object	Select the object to assign to the queue. If not present, create an object by clicking +Add New Item in the dropdown.
   Active	Checkbox to signify the object’s status in the queue.
   Assignment Type	Dropdown for the queue type. Round Robin signifies a first-in-first-out assignment. Workload Based [[TODO]]. Assign to Queue [[TODO]].

4. Click Save to save your configurations.

View the Queue Configuration

To view the queue configuration:

1. Open Settings from the User menu.
2. Select Queues from the Access Control menu.
3. Select the queue in the list that you want to view.
4. Click the queue name or ID to be taken to the detail view.

Delete a Queue

To delete a Queue:

1. Open Settings from the User menu.
2. Select Queues from the Access Control menu.
3. Search for the Queue in the list that you want to delete → Delete

Note: The Delete button is visible only if you have Delete permissions in one of the permission sets assigned to your user role.

Thank you for following these steps to effectively manage your SnapApp access control (Object access) settings. If you have any questions or need further assistance, please reach out to our support team. We’re here to help you get the most out of your SnapApp experience.

For support, email us at snapapp@bluevector.ai